How do I reschedule a live lesson?
More than 12 hours before start time:
– Go to the postpone page
– click on the lesson (represented by your student ID on a yellow background)
– click on the click on the blue cell with the corresponding time and date when you want to postpone the lesson. If you want to postpone the lesson to another teacher, use the unscheduled page.
Less than 12 hours before start time:
If you can’t reschedule or let us know about you unavailability for the lesson at least 12 hours before the lesson starts, the lesson will unfortunately have to be cancelled.